Knowledge Management at Kraft Foods

Published On:
December 19, 2014
Authored By:
APQC
Member Only Content:
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The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. Kraft Foods Group Inc. was selected for inclusion in the consumer products industry group. The profile summarizes:

  • Kraft Foods Group Inc.'s business model and market position,
  • the drivers of its KM program,
  • its approach to KM,
  • its KM governance and reporting structure, and
  • unique features of its program.
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Also found in this Knowledge Management Profiles by Industry
Type:
Case Study
Topics:
Knowledge Management, KM Strategy, KM Measurement
Industries:
Consumer Products/Packaged Goods, Food/Beverage/Restaurant

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