The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. Caterpillar was selected for inclusion for the industrial products and manufacturing industry. The profile summarizes Caterpillar’s traditional KM activities.
Reports & White Papers
2022 KM Program Benchmarks and Metrics Survey Report
Building Knowledge Management from the Ground Up at Ubisoft Entertainment
Mobilizing Knowledge Across the Army
Setting the Stage for Success: A KM Implementation Journey
How Innovative is Your Approach to KM?
Building a Successful KM Program to Work Smarter, Not Harder
Scaling Knowledge Management Through Service Design at Jones Lange LaSalle
Presentations from APQC's 2022 Process and Knowledge Management Conference
Tools & Templates
KM Strategy and Program Development FAQ
Getting Knowledge Management Off the Ground with Jessica Malloy
The Intersection of KM and Diversity, Equity, and Inclusion