Change is inevitable. Even when everything is going well and you're at the top of your KM game, you can be sure that tomorrow will not look like today. Whether driven by a merger, a changing industry, or evolving company strategy, every KM team faces a need to reinvent themselves. In this presentation from APQC's 2019 KM Conference, TechnipFMC’s Charles Jessup and Kim Glover walk through the steps that the TechnipFMC KM team took to become "faster, tougher, smarter" and deliver more value with a much smaller team. The structure, processes, and deliverables from a week-long workshop called "KM New Day and IdeaFest" will be highlighted in enough detail that participants can go back to the office and execute all or part of the workshop themselves - with the goal of making their KM program "faster, tougher, smarter".
This is a copy of the presentation; click here for the summary.