KM 101 (Podcast Summary)

Published On:
February 29, 2016
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This is a summary of a February 2016 Knowledge Management podcast. APQC research specialist Ken Hayman spoke with research services KM program manager Lauren Trees about some KM basics for the uninitiated, including:

  • what first steps to take when developing a KM strategy for your organization;
  • a roadmap to help organizations design, implement, and sustain KM programs;
  • identifying critical knowledge and making it available to employees; and
  • various approaches to improve knowledge flow inside organizations.

Click here to listen to the podcast.