Prepared using APQC’s Open Standards Benchmarking® in Supply Chain Planning, this document highlights key performance indicators (KPIs) and median metric values (e.g., the midpoint of values) for supply chain planning processes specific to the pharmaceutical industry. Organizations can use this information to gain insight into the efficiency and effectiveness of their supply chain planning processes.
Metrics provided include:
- cash-to-cash cycle time,
- perfect order performance,
- supply chain management costs, and more.