Key Supply Chain Management Benchmarks: Retail and Wholesale Industry

Published On:
September 29, 2020
Authored By:
APQC
Member Only Content:
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Featuring APQC's Open Standards Benchmarking® (OSB) data for supply chain planning, procurement, manufacturing, and logistics, article provides key performance indicators (KPI) benchmarks for organizations in the retail and wholesale industry. Metrics provided include:

  • cash-to-cash cycle time,
  • warranty costs,
  • customer retention rate,
  • inventory accuracy, and more.