Prepared using data from APQC's Open Standards Benchmarking in accounts receivable, customer invoicing and credit, and sales and order management, this table highlights financial management accounts receivable key performance indicator (KPI) benchmarks for organizations in the utility industry.
Metrics provided include:
- total cost to process accounts receivable,
- percentage of total receipts that are processed error free the first time,
- cycle time for days sales outstanding, and more.