IT Organization Performance Key Benchmarks: Distribution/Transportation Industry

Published On:
May 28, 2021
Authored By:
APQC
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Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards Benchmarking® in Information Technology Organization Performance, this resource highlights key benchmarks for the process group “Manage the business of information technology.” Organizations can use this information to benchmark and continuously improve their IT processes and operations. For more information on these measures and metrics, see the Summary of Open Standards Benchmarking Measures: Information Technology (IT) Organization.