Intersection of Process and Knowledge Management: Ask the Experts (Q&A Summary)

In September 2017, APQC advisory services director Jeff Varney, client services director Cindy Hubert, process and performance management principal research lead Holly Lyke-Ho-Gland, and knowledge management principal research lead Lauren Trees hosted a virtual discussion answering questions submitted by APQC members surrounding the intersection of knowledge management and process and performance management.
You can access the webinar recording here.