Integrating Process Frameworks with Certification Standards at Tata Projects Limited

Published On:
May 22, 2017
Authored By:
APQC
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In March 2017, APQC interviewed Senthil Kumar, the head of business excellence for Tata Projects Limited, about ensuring certification compliance and how that is integrated with process management. Tata Projects Limited provides an example of a coordinated, centralized process framework or enterprise process model used in conjunction with the International Organization for Standardization (ISO 9001) standards, which certify standardization and quality assurance.