Integrating Process Frameworks and Certification Standards: An Interview with Michael Burris

Published On:

May 04, 2017

Authored By:

APQC

Public Content:

Organizations need a process framework for benchmarking, managing content, and improving content. But many certification standards also have a significant process focus. How can these efforts be aligned?

APQC recently spoke with Michael Burris about how he has integrated a process framework with certification standards using a matrix structure.

Type:

Articles

Topics:

Quality Control, Quality Assessment, Quality, Quality, Process and Performance Management, Process, ISO, ISO, Continuous Improvement, Business Process Management (BPM)

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Integrating Process Frameworks and Certification Standards: An Interview with Michael Burris

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