Integrating Process Frameworks and Certification Standards: An Interview with Michael Burris

Published On:
May 4, 2017
Authored By:
APQC
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Organizations need a process framework for benchmarking, managing content, and improving content. But many certification standards also have a significant process focus. How can these efforts be aligned? 

APQC recently spoke with Michael Burris about how he has integrated a process framework with certification standards using a matrix structure.