Integrate a Robust Lessons Learned Process into Product Development

Given the need to preserve knowledge over long-duration product life cycles and the impending retirement of a generation of engineers and experts, organizations want to speed up the transfer of knowledge in order to avoid repeating mistakes in the product development (PD) process. To facilitate this, organizations must incorporate formal lessons learned processes into PD.

This article discusses how best-practice organizations featured in the Improving the Flow of Knowledge in Product Development Collaborative Benchmarking study use lessons learned programs.