IT Organization Performance Practices Report: Services Industry

Published On:
January 24, 2024
Authored By:
APQC
Members-Only Content:

This report summarizes practices in the Services Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment.

An overview of the metric benchmarks can be found in APQC’s IT Organization Performance Key Benchmarks Collection. 

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