Implementing KM at Microsoft: A Real-World Reflection - April 2015 - KM Community Call

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April 20, 2015
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These are the slides from APQC's April 2015 KM Community Call. During the presentation, Mark Szalkiewicz, knowledge management lead at Microsoft Americas Enterprise Services, shared his experiences with Microsoft's Americas Enterprise Services KM program. Topics included innovation systems, IP reuse, lessons learned, analytics and reporting, and the importance of culture shift and adoption.

Click here to view the full recording.