The Impact of First-Time Data Accuracy

Published On:
July 28, 2017
Authored By:
APQC
Member Only Content:
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Prepared using APQC’s Open Standards Benchmarking® data in Sales and Order Management, this article highlights the impact of prioritizing first-time data accuracy on key organizational performance indicators (KPIs), including: customer retention, customer profitability, and customer order cycle time.