The Impact of Automated Assessments and Data Cleansing

Published On:
July 28, 2017
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Prepared using APQC’s Open Standards Benchmarking® data in Sales and Order Management, this article highlights the impact of using automated assessments and cleansing of customer and product master data on key organizational performance indicators (KPIs), including: customer retention, customer profitability, perfect order performance, and customer order cycle time.