HR Technology and Analytics Practices: Telecom Industry

Published On:
November 04, 2019
Authored By:
Member Only Content:

In this report based on APQC's Open Standards Benchmarking in human capital management, find out how far organizations in the telecom industry have progressed in adopting new technologies and analytics capabilities. Learn about the forces that are driving HR functions in the telecom industry to make these changes and which challenges HR is encountering along the way. 

The report contains data on HR’s capabilities in the following areas.

  • Cloud technology
  • Process automation
  • Cognitive computing
  • Conversational solutions
  • Mobile technology
  • Blockchain technology
  • Data 
  • Analytics