APQC defines a best practice as a practice linked to measurably better outcomes. In other words, best practices enable you to do something better, faster, or cheaper. This article describes strategies and approaches for identifying your organization’s internal best practices and replicating them in other functions or locations. An in-depth example from Alcoa World Alumina is included.
For more information, see APQC's Facilitated Transfer of Best Practices report.