How Philip Morris Makes Data-Driven Decisions About Remote Work
In July 2021, APQC hosted Tim Peffers (Organization and Talent Analytics Lead, Philip Morris International) for a webinar about how organizations can use people analytics to help answer questions about the future of remote work. In the webinar, Peffers discussed:
- how organizations can use employee metadata for valuable insights about employee behaviors and attitudes;
- how Philip Morris creates task and skill taxonomies for determining whether roles are compatible with remote work;
- a metric called remoteability that Philip Morris uses to help start conversations about how best to balance remote and in-person work for specific roles; and
- other applications of remoteability that can help provide competitive advantage for organizations.
Employee metadata and remoteability both provide data-driven insights that can help organizations think more deeply about what remote work should look like going forward.