How Innovative is Your Approach to KM?

Published On:
May 31, 2022
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How do you imagine your approach to knowledge management will look one, two, or five years from now? Will you be considered indispensable, or will your KM approach fail to meet business expectations?

This presentation describes KM Model Innovation—a visual model and process for assessing, designing, and communicating your innovative approach to KM—and how Microsoft used this framework to significantly improve innovation outcomes.