How to Future-Proof Your KM Effort: Insights from APQC KM Expert Carla O'Dell

Published On:
May 4, 2018
Authored By:
APQC
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What is the role of KM in digital transformation? How can you affordably test cognitive computing and machine learning? What skills and traits should KM leaders look for (and coach) to “future proof” their teams as advanced technologies become more robust? Based on in-depth interviews with KM and technology leaders, this presentation from APQC Chairman of the Board Carla O’Dell shares examples and rules of thumb for what you can automate and when humans are still the “app for that.”

Click here for the slides from this presentation.