In August of 2018, APQC conducted a survey on operational KPIs to collate data on how organizations are faring when it comes to KPI management. This infographic takes a close look at how organizations are reporting KPI data, who has access to the reports, and how decision-makers are using KPI's to support their decisions.
Process Audits and Process Maturity Assessments: Whats the Difference?
Leveraging Process Frameworks: Room for Improvement and Missed Opportunities
Establishing an Analytics Program: Cementos Argos S.A Case Study
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Webinars & Videos
Drivers of Effectiveness in Data and Analytics Programs (Webinar)
Drivers of Effectiveness in Data and Analytics Programs (Slides)
Scoping an Analytics Program: Tips for Shifting to a Data-Driven Culture
Methods of Engagement: Tips for Shifting to a Data-Driven Culture
Analytics Program Measurement: Tips for Shifting to a Data-Driven Culture
Secrets of Success: Drivers of Effectiveness for Data and Analytics Programs