How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
Guatemala-based Corporación Multi Inversiones (CMI) is an agro-industrial corporation with two broad business areas: foods and capital. At APQC’s 2019 KM Conference, CMI Process Optimization Manager Diego Alvarado explained how communities called super-user networks promote collaboration, knowledge retention, and transfer at CMI.
This is an overview of the session; click here for a copy of the presentation slides.