CF Industries has documented many of its corporate processes as part of several large growth initiatives. However, the organization has not been using process to drive continuous improvement or support value-driving activities. A cross-functional team identified lack of awareness and skills as root causes and launched a nine-month effort to creatively engage employees in learning about process. This APQC webinar session is intended to get you thinking about light and fun ways to get people to voluntarily play process without sending everyone to training.
This is a recording of the webinar; Click here for a copy of the presentation slides.