Global Trends in Financial Shared Service Center Locations

Published On:
April 4, 2019
Authored By:
APQC
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In January of 2019, Brad DeMent (partner and finance practice lead) and Trey Robinson (partner) from management consulting firm ScottMadden delivered a webinar to discuss the results of the latest finance shared services benchmarking study. The scope of the study covers the following topics for an in-depth analysis of financial shared service centers (SSCs): Delivery model, scope of services, staffing, location, performance, and technologies leveraged.

This article summarizes key findings related to regional growth trends, regions served, and location criteria.