Global State of Quality Management: Then and Now

Published On:
August 18, 2016
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In 2013 and again in 2016, APQC partnered with the American Society for Quality (ASQ) to provide a comprehensive look at intercontinental quality and continuous improvement methodologies and to explore organizational practices used for quality governance, management, and measurement.

This infographic compares trends between 2013 and 2016 for governance, reporting, and measures of quality management. You may access the full report here.