Focus on Your KM Business Case, Not Your KM Budget

Published On:
December 16, 2019
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APQC’s research finds that whether KM’s budget is big or small matters less than whether the KM team uses its resources (however limited) to meet clearly stated objectives. In this article, you will learn how much organizations spend on KM and how a defined business case is the key to unlock better effectiveness, higher KM participation rates, and easier budget approvals.