Whether you are putting robots in financial shared services, streamlining accounts payables, or consolidating financial data sources—one of the lynchpins of success is a firm foundation in business process management and measurement. The elements include: organizational alignment, a common language for change, keys to multi-entity standardization, and clear performance measures.
In this August 2016 webinar, APQC’s Mary Driscoll and Holly Lyke-Ho-Gland discussed the principles of process management and how organizations can use a process framework to help achieve their goals, specifically:
- the latest push in finance process improvement,
- what sound process management means,
- best practices in driving end-to-end process change, and
- how to make APQC’s Process Classification Framework (PCF)® fit your needs.