Finance Shared Services Key Benchmarks: Services Industry
Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these services industry benchmarks highlight key performance indicators (KPI) for the services industry with various organizational sizes. Organizations can use this information to benchmark and continuously improve their finance shared services processes. For more information on this research, see the Understanding Finance Shared Services Benchmarks and Best Practices research collection.