Finance Shared Services Key Benchmarks: Retail and Wholesale Industry

Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these benchmarks highlight key performance indicators (KPI) for the retail and wholesale industry. Organizations can use this information to benchmark and continuously improve their finance shared services processes. For more information on this research, see the Understanding Finance Shared Services Benchmarks and Best Practices research collection.