Finance Shared Services Key Benchmarks: Financial Services/Banking Industry

Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these benchmarks highlight key performance indicators (KPI) for the financial services/banking industry. Organizations can use this information to benchmark and continuously improve their finance shared services processes. For more information on this research, see the Understanding Finance Shared Services Benchmarks and Best Practices research collection.