Finance Shared Services Key Benchmarks: Financial Services/Banking Industry
Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these financial services/banking industry benchmarks highlight key performance indicators (KPI) for the financial services/banking industry with various organizational sizes. Organizations can use this information to benchmark and continuously improve their finance shared services processes. For more information on this research, see the Understanding Finance Shared Services Benchmarks and Best Practices research collection.