Enterprise Social Media

Published On:
January 28, 2016
Authored By:
APQC
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Social media has reshaped enterprise collaboration in recent years, with an increasing number of organizations spending large sums on tools associated with it. Although organizations use social media in a variety of ways, they are aligning their social media and business strategies in order to ensure that social tools yield purposeful, targeted interactions. This article describes some of the most common enterprise social tools and capabilities.