Cloud computing is one of the most pervasive trends in enterprise IT. In 2019, APQC surveyed more than 300 organizations to understand their use of cloud platforms to support content management and collaboration. This industry-specific report highlights:
- The value proposition for transitioning enterprise content management and collaboration to the cloud
- The current state of cloud implementations, including governance and the adoption of emerging capabilities
- How organizations are tracking success in the cloud and results to date
This report is based on data from organizations in the services industry that have moved aspects of both enterprise content management and collaboration to cloud-based platforms and services.