Engagement and the Employee Experience
The employee experience and a number of other techniques are receving a lot of attention as new methods for engaging employees. Are organizations using these new engagement approaches? If yes, which ones? And what specifically are they doing?
In this webinar, APQC’s Principal Research Lead, Elissa Tucker reported initial findings from APQC’s survey on engagement and the employee experience.
Tucker presented the survey results related to:
- Engagement levels and spending
- Engagement priorities and challenges
- Adoption of the latest engagement practices--net promoter scores, personas, experience maps, and sentiment analysis.
This is a recording of the webinar. Click here for a copy of the presentation slides.