The Employee Experience 101: An Interview with IBM’s Benoit Hardy-Vallée

Published On:

April 17, 2019

Authored By:

APQC

Public Content:

What is the employee experience? How does it differ from employee engagement? How are employee experiences and HR processes different? Why is there so much interest in the employee experience today?

In an email interview with APQC, IBM’s Benoit Hardy-Vallée, Associate Partner and IBM Canada Lead—HR Reinvention, Talent and Transformation, succinctly answers these basic questions about this timely human capital management topic.

Type:

Articles

Topics:

Rewards, Recognition, and Retention, Recruiting and Staffing, Performance management and evaluation, Performance Management and evaluation, Human Capital Management, Employee Training & development, Employee Communication & Engagement

Industries:

Professional Services/Business Services

Tags:

Artificial intelligence (AI), Design thinking, Digital transformation, Digital workplace, Employee experience

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

The Employee Experience 101: An Interview with IBM’s Benoit Hardy-Vallée

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