Electronically Monitoring Knowledge Worker Performance

Published On:

September 23, 2020

Authored By:

APQC

Members-Only Content:

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Advances in technology and analytics, as well as the effects of the COVID-19 pandemic, have many employers considering expanding their practices related to electronically monitoring employee performance. This article presents research and expert opinion regarding electronic monitoring of knowledge workers including potential benefits, known risks, key practices, and alternative approaches.

Type:

Articles

Topics:

Human Capital Management, Employee Communication & Engagement, Performance Management and evaluation, Motivation, Workforce Information and Analytics

Tags:

Digital workplace

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Electronically Monitoring Knowledge Worker Performance

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