To explore the state of change management efforts in organizations, APQC conducted a survey to understand change practices and investments. In a recent webinar, Holly Lyke-Ho-Gland discusses why organizations fall short and what organizations can do to make change stick. As she presented some of the findings of the study, Lyke-Ho-Gland emphasized:
- the importance of employee engagement in change initiatives,
- gave an overview of the role that management plays in change,
- discussed effective communication strategies, and
- spoke about the ways that organizational culture plays a role in shaping an organization’s approach to change.