Digital Transformation of Business Process Governance

Appropriate business process management (BPM) capabilities have a significant impact on the value achieved through digitalization. This is especially true for establishing appropriate business process governance. Process governance keeps processes on track. It identifies necessary adjustments of the process, defines the required actions, and ensures their execution. This has a significant impact on the realization and sustainment of the targeted digitalization benefits as well as the ongoing performance of the processes. However, digital operational processes have new requirements for process governance. And digital process management tools provide new opportunities for effective governance. Therefore, process governance must go through a digital transformation itself, leveraging appropriate tools such as process mining or dynamic process modelling and simulation tools. The result is digital process governance, an important foundation of successful digital transformation.

This report discusses the intersection between digital transformation and process governance.