In partnership with Ernie Humphrey (CEO, Treasury Webinars), APQC launched its Delivering Treasury Success in the Next Normal study to understand what success looks like for treasury during the COVID-19 pandemic and what it may look like in the post-pandemic environment. This cross-industry, global study included 246 survey participants and encompassed industries like retail and wholesale; insurance, telecom, healthcare, and services. Along with quantitative survey research, APQC interviewed a range of treasury professionals about:
- How organizations are currently measuring treasury success and how success measures are evolving;
- Key skills for treasury in the ‘next normal;’
- Practices that drive greater value and effectiveness for treasury; and
- Trends in treasury tools and technology.
This white paper discusses the study findings in terms of treasury success measures, treasury skills, treasury practices, and treasury tools and technologies.
To view the survey summary report, click here.