Decrease Wait Times for Credit Approval and Improve Customer Relations

Published On:
October 1, 2018
Authored By:
APQC
Member Only Content:
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Turning inventory into cash is a multi‐step process involving numerous business functions, from sales to logistics to finance. Problems that arise in any function and touch a customer’s order can have a dramatic impact on an organization’s bottom line. In this article, learn what APQC's Open Standards Benchmarking® data on customer credit shows for the measure "cycle time in days for credit approval" and what insights there are to improve on this measure.