Customer Credit and Invoicing Key Benchmarks: Petroleum/Chemical Industry

Published On:
March 12, 2024
Authored By:
APQC
Members-Only Content:

Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key performance indicator (KPI) benchmarks for organizations in the petroleum/chemicals industry.

Metrics provided include:

  • total cost to process customer credit,
  • cycle time to general billing data,
  • days sales outstanding, and more.