Communities of Practice: KM Essentials

Published On:
April 17, 2018
Authored By:
Cindy Hubert, APQC and Lauren Trees, APQC
Members-Only Content:

These slides are from a webinar, part of APQC’s “KM Essentials” series, that introduces communities of practice as a key knowledge management approach. APQC KM Principal Research Lead Lauren Trees and Executive Director of Client Solutions Cindy Hubert explain how communities of practice differ from other groups and the value they provide to both members and organizations. They also highlight five fundamentals of community development and management: strategic alignment, roles and responsibilities, knowledge sharing processes and approaches, promotion and engagement, and measurement.

Click here to access the webinar.