Communications: A Core Capability for Organizational Resilience

Published On:
August 31, 2020
Authored By:
APQC
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Communication is one of the most powerful and underappreciated aspects of organizational resilience. Communication doesn’t always get a lot of airtime in executive meetings, and the role of chief communications officer is a relatively new addition to the c-suite. But even organizations with the best strategies, smartest solutions, and most talented employees can be undone by poor communication.

In this article, you will learn about communication: why it matters, the factors that prevent and enable it, and how organizations successfully lead and leverage this capability.