Classic Approaches for Knowledge Retention and Transfer

Published On:
January 25, 2016
Authored By:
APQC
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This article describes some of the most common tools for knowledge retention and transfer, including communities of practice, partnerships with in-house training organizations, integration with the employment lifecycle, the structured use of subject matter experts, mentorship programs, leveraging retirees, and tools for transferring job-related knowledge. Included are examples from Accenture, The Aerospace Company, Cardinal Health Inc., Fluor Corporation, Kraft Foods Group Inc., Lloyd's Register: Marine, Lockheed Martin, Michelin North America, the National Aeronautics and Space Administration (NASA), Praxair Inc., and Rolls-Royce.