Business Process Management Maturity Benchmarks: Retail and Wholesale Industry

Published On:
March 09, 2023
Authored By:
APQC
Members-Only Content:

This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT). The BPM MAT allows Retail and Wholesale organizations to assess their level of process management maturity. It offers direction about which steps are required to move to the next level.

This report highlights benchmarks for organizations' process management practices and maturity level in:

  • governance,
  • measures,
  • process improvement,
  • and more.
Also found in Business Process Management Maturity Benchmarks
Type:
Data and Measures
Topics:
Process and Performance Management, Process, Business Process Management (BPM), Continuous Improvement
Industries:
Retail/Catalog/Mail Order, Wholesale Distribution

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