Business Process Management Maturity Assessment Benchmarks: Professional Services

Published On:
February 26, 2019
Authored By:
APQC
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This presentation is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT). The BPM MAT allows Professional Services organizations to assess their level of process management maturity. It offers direction about which steps are required to move to the next level.

This article highlights benchmarks for organizations process management practices and maturity level in:

  • governance,
  • measures,
  • process improvement, and more.