The Business Priorities KM Must Support in 2022

Published On:
January 31, 2022
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Knowledge management (KM) programs must provide concrete business value. What “business value” means for each KM program depends on the knowledge-related challenges, opportunities, and user needs of the organization or business area that KM supports. But at a more macro level, there are business priorities that all KM programs should consider in the near term. In this article, you will learn about four top business priorities and how KM programs can align with and enable them.