Building Alignment: Combining Process Frameworks and Certification Standards

Published On:
September 22, 2017
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Integrating or aligning quality audits with internal process management helps organizations improve the ease of their external audits and reduce redundant or conflicting efforts for internal performance management. APQC conducted a study to explore how organizations connect their processes to certification standards to improve the auditing experience and ensure process and quality efforts work toward the same goals. This infographic outlines some of the key components to developing a successful integration of process management and certification audits.