View procurement as a strategic opportunity for process improvement, cost savings, and increased customer satisfaction with this completely revamped third edition of APQC's Procurement Blueprint for Success.
Learn how to achieve best-practice performance levels in procurement with the help of this report, which includes:
- a framework for procurement activities and how they relate to the enterprise;
- key measures for cost effectiveness, cycle time, process efficiency, and staff productivity;
- the latest benchmarks and performance drivers; and
- examples of how leading organizations have achieved their performance levels.