Benchmarking and Improving Your Order-To-Cash Processes

Published On:
February 28, 2020
Authored By:
APQC
Member Only Content:
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O2C can create a seamless value chain from customers to the business, but only if the process is designed, managed, and measured in the right ways. This article summarizes insights from APQC regarding how to benchmark and improve the Order-to-Cash (O2C) process and the individual processes that constitute it.